The continuous improvement philosophy

The core to Viggo’s success as a ground handler is based on the Deming cycle of continuous improvement. This circle consists of four steps in which quality improvement are always in mind. We apply the same methodology in our consultancy work to provide you with the proven benefits of this approach. We guide you in the repetitive improvement loop until the goal is achieved. We can only offer this trajectory to a limited set of companies to ensure real continuous improvement, so get in touch now. 

Quick Scan by Viggo

Contingent upon your request and designated problem area, a quick scan can be executed on your premises. A high-level analysis will be conducted with a compact and understandable report as a result without spending many labour hours. In full consultation with your tactical and strategic needs, the scope is set which can be operational, capacity demand, service chain oriented or any other related business case. 

A custom team will be created which will start to collect data and will perform several analyses. This requires commitment in time, effort and data sharing from both parties. The result of the quick scan is an advice on what the biggest points of improvement are, and a plan of approach on what to tackle first and how. Together with your organization, a roadmap in which your feature competitive position will be created. 

What you can expect

Your company can benefit from an integral approach supported by a consolidated software suite and standardized processes too. Our approach has led to improvements in quality as well as increased profitability. In cooperation with previous clients we have achieved the following: